Our customer service department will automatically arrange the collection of your tool. The tool will be collected within one-three working days from the chosen "collection address".

This collection service is part of our online range of services and is free of charge if your tool is covered by the 36 months SERVICE all-inclusive warranty. The same applies to return shipping to the stated "delivery address".

Our parcel service or a freight forwarding company will collect your tool. We will organise a service provider that is right for the weight and size of your tool.

Please package your tool safely in a cardboard box or a suitable systainer for transportation. If appropriate packaging is unavailable in cases of bulky or heavy tools (e.g. KAPEX, CS 50 etc.), we will be happy to provide you with packaging upon collection (a transport box). In such cases, please call us on +44 (0) 1284 760791.

Our service provider will provide a shipping label with the appropriate address upon collection.

Any unanswered questions? We are happy to help you further!
Telephone: +44 (0) 1284 760791.